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Support

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Question, hiccup, or just want to talk to a human? You're in the right place.

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Email us

Real humans, typically within 24 hours.

support@amature.co

Frequently asked

Two steps: a live selfie check to confirm you match your photos, and an ID check to confirm you're 18+. Both happen in-app during onboarding and take about two minutes. Nobody can message until they're verified — that's the point. More on our Safety page.

Subscriptions are billed through your app store, so cancel there: on iOS, Settings → your name → Subscriptions → Amature+; on Android, Play Store → profile → Payments & subscriptions. Cancel at least 24 hours before your renewal date to avoid the next charge. Details in our Terms.

Tap the ⋯ menu on any profile or chat and choose Report. It goes straight to our moderation team. If someone made you feel unsafe, block them too — they'll disappear from your matches and messages immediately.

Yes, both, in-app: Settings → Account. Export sends you a copy of your data; Delete permanently removes your account and data. No emails, no hoops. See our Privacy Policy for the full picture.

A real-world activity or group hosted by people near you — pool days, wine tastings, hikes, supper clubs. Browsing is free; joining is part of Amature+. Full story on the Spheres page.

You create one profile together with each partner on it — that's what makes Amature different. Everyone on a profile gets verified individually, so matches always know exactly who they're talking to.